Privacy Policy
Last updated: May 29th 2025

Welcome to Illuminate XR (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.illuminatexr.com or use our AR/XR educational services through Engage XR.

If you have any questions or concerns about this policy, please contact us at [email protected].

1. Who We Are

Illuminate XR is an education-focused company that delivers immersive learning experiences using Augmented Reality (AR) and Extended Reality (XR) via the Engage XR platform. We provide certified courses across the K–12, Business, and Medical education sectors.

2. What Information We Collect

We collect the same types of personal information typically gathered by educational institutions, including:

  • Personal Identifiers: Name, email address, phone number, date of birth.

  • Educational Information: Course enrolment, grades, progress reports, attendance.

  • Technical Data: IP address, device type, browser information, login data.

  • Usage Data: Platform interaction, engagement metrics, XR activity logs.

  • Communication Data: Feedback, support inquiries, email or chat correspondence.

3. How We Collect Your Data

We collect data through the following means:

  • When you register or enroll in a course

  • When you use our services through Engage XR

  • When you communicate with us via email or contact forms

  • Through automated technologies like cookies and usage tracking

4. How We Use Your Information

We use your data to:

  • Provide and manage educational services

  • Track and report your academic progress

  • Facilitate immersive learning experiences

  • Communicate updates and course information

  • Improve our services and platform performance

  • Comply with legal and educational obligations

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Engage XR (for platform functionality and learning delivery)

  • Educational partners or institutions (where applicable)

  • Service providers (for hosting, data processing, analytics)

  • Legal authorities (if required by law)

All third parties are bound by data protection agreements to ensure your information is secure.

6. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Consent (e.g., for marketing or optional data collection)

  • Contractual necessity (e.g., to deliver a course you've enrolled in)

  • Legal obligations

  • Legitimate interests (e.g., platform optimization, academic tracking)

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law or educational guidelines. Student records may be retained for academic and regulatory reporting.

8. Your Rights (GDPR & Applicable Laws)

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise any of these rights, contact us at [email protected].

9. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss. Data is encrypted and securely stored in accordance with industry best practices.

10. International Transfers

Your information may be processed in countries outside your own. When this occurs, we ensure adequate safeguards are in place as required under GDPR and other data protection laws.

11. Children’s Privacy

We comply with educational regulations for K–12 learners. Parental or guardian consent is required for processing any data from children under the age of 16 (or the local legal threshold).

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date. We encourage you to review it periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [email protected]
🌐 Website: www.illuminatexr.com